New Arrivals
Game: Dead Space
Place: USG Kellion

USG Ishimura

Previous Chapter: Secrets and Salvation (Chronologically)
Next Chapter: Intensive Care
Objective: Repair the Tram System
  • Follow the Security Team
  • Open the Hangar door
  • Activate the Security Console
  • Get to Safety
  • Replace the Damaged Tram
  • Find the Data Board
  • Find the Maintenance Bay Key
  • Install the Data Board
  • Call the Tram
  • Return to the Kellion and Run Diagnostics
  • Get to the Medical Deck
Ishimura Dead Space Wiki has a walkthrough guide to this level, Chapter 1: New Arrivals. See Chapter 1: New Arrivals/Walkthrough.
Keep your voice down! Whatever they are, they're not friendly! And half the doors on the ship are locked because of the quarantine. Now we have to get to the Bridge, but first, we got to repair the tram system.

New Arrivals was the first chapter of Dead Space. It began with the USG Kellion's security team arriving on the USG Ishimura to discover the horrific state of despair that it was in and what happened to the crew.

Throughout the chapter, Isaac was sent around the Flight Deck to repair the tram system so the others may access the Bridge of the ship. The chapter ended with Isaac boarding a tram headed for the Medical Deck to find Captain Benjamin Mathius.


In the first chapter, Isaac Clarke on board the USG Kellion attempted to dock on the USG Ishimura after receiving a distress beacon. Isaac was accompanied on the shuttle by: Kendra Daniels, Zach Hammond and the minor characters: Chen and Johnston. While attempting to land on the docking station of the USG Ishimura, the Kellion crashed after losing the port booster, but all of the crew survived. When exploring the Ishimura, the surviving crew was attacked by the Necromorphs and Isaac was separated by the quarantine from the rest of the crew. Having no weapons, all of what Isaac could do was run and after being relentlessly pursued by a couple of Slashers, he took refuge inside an elevator and found his primary weapon which was the Plasma Cutter. Isaac must regroup with Kendra and Hammond by repairing the tram system. This involved removing a broken tram from the lines and placing a removed data board from the system. Isaac was instructed to load the damage reports on the Kellion where the shuttle exploded, nearly taking Isaac with it. Kendra and Hammond told Isaac to go to the Medical Deck in the Ishimura to retrieve the Captain's RIG codes to retrieve information about what happened and get clearance to some areas.


Aboard the USG Kellion, Isaac Clarke, Kendra Daniels, Zach Hammond along with the two Corporals, Chen and Johnston are making their way to the planetcracker vessel called the USG Ishimura after receiving a distress signal. En route, Isaac was watching a video log from his girlfriend, Nicole Brennan who was worried about the events that are occurring within the Ishimura. As the transmission ended, Kendra assured Isaac about Nicole's fate as Hammond announced that they are almost at their destination.

Out of orbit, the crew made visual contact with the Ishimura, dim due to the lack of lights. The Kellion tried to contact the Ishimura through telecommunications as they made their way to the ship. Hammond ordered the Corporal to boost the signal in order to get a better reception. After doing so, they received a brief and unintelligible transmission, leaving all aboard the Kellion confused. Kendra believed that it was due to the problems with the Communications Array and ordered immediate landing in order to inspect the ship further. As the Corporals activated the automatic docking procedure, they are hit by one of the debris orbiting around the ship, causing the Kellion's docking procedure to go off track which meant that crashing into the Ishimura's hull was imminent. Hammond ordered the Corporal to activate the blast shields by saying that it was safe due to the damaged guidance tether. Kendra thought that it was suicide and told the Corporal to abort, but was quickly reprimanded by Hammond by saying that they would make it. After doing so, everyone on board's vision faded into white and awoke alive and unscathed.

As Kendra reprimanded Hammond for nearly killing them, Hammond begged to differ as he saved everyone's lives on board. As he asked the Corporal to check the shuttle's damage reports, Isaac donned his helmet. The Corporal exclaimed that they lost the autopilot and the communications and also could not get any readings from the port booster. As Kendra synchronized Isaac's RIG with the team's, Hammond and the Corporals prepared to leave the shuttle. Isaac after a quick check on his surroundings abruptly followed. As he got out of the Kellion, Kendra saw that the port booster was missing from the shuttle instead of simply having lost power to it as they originally thought. As the rest of the team made their way to the Flight Deck, Isaac used his RIG to open the door as the team prepared to make their way in. As they inspected the area, Hammond ordered Isaac to inspect the security console while he ordered Kendra to get the elevator online. Kendra reported that the power was not online as Hammond frustratingly answered back by telling her to re-route the power. As he calmed down, Isaac inspected the console.

Once Isaac interacted with the console, a hologram screen on the Ishimura appeared, showing multiple damaged systems throughout the ship. As the air vents in the Flight Lounge powered up and started blowing the air in, the Quarantine System activated, tripping an alarm and shutting almost all of the lights off in the area. This also locked all of the doors which cutted Isaac off from the rest of his crew and trapped them in the Flight Lounge. Hammond attempted to restore calm by assuring everyone that the Quarantine System was (Probably) caused by a malfunction during the restarting of the air filtration system, but seconds later, a figure that appeared to have scythe-like arms attached to it's back was shown leaping out of the air vent and sneaking up on Corporal Johnston from behind. The crew of the Kellion found out why the crew of the Ishimura was not responding to any communications from them first hand. Most of them are infected by an alien virus and transformed into horrifying monsters known as Necromorphs.

Corporals Chen and Johnston are killed by the most common form of Necromorph known as the Slasher and Kendra told Isaac to run to safety (As he was separated from her and Hammond). Isaac himself was pursued by the Slashers until he reached an elevator where he activated the elevator via his RIG. Then suddenly, a Slasher pried the doors open only to be crushed by them as they slammed shut. After exiting the elevator, Isaac came across a Plasma Cutter Repair Bench and a 211-V Plasma Cutter. Besides the Bench was a corpse and written in blood on the walls was the message: Cut their limbs off. The message referred to the fact that dismembering the Necromorphs was the most efficient way to kill them. The next door unlocked when Isaac shot a panel with the Plasma Cutter and a surviving crewman of the Ishimura was killed by another Slasher which Isaac must also kill. While traversing the corridors, Isaac found many Logs as well as ammo and Medical Packs. Isaac reached the Tram Control Room where he could see Kendra and Hammond on the other side of a window in the Flight Deck Station and Hammond told them both that they must repair the tram system in order to reach the Bridge. Kendra discovered that there was a spare databoard in the Maintenance Bay that could replace the current 'fried' one and a broken tram was needed to be removed as it was blocking the tunnel. Hammond realized that because of the quarantine, only Isaac had the ability to fix the problems so he promised to use the personnel files to find Nicole if Isaac could get them to the Bridge.

On his way, Isaac crossed an empty tram tunnel where he picked a Stasis Module up and used it to pass through a malfunctioning door. When he reached the broken tram, he used the Stasis Module to slow one of the mechanical arms down so he could remove the tram before the arm retracted. It was in this same room that Isaac picked his first Power Node up. Once the tram was replaced, Isaac made his way back across the tram tunnel where he encountered a Leaper. Isaac took an elevator to the Maintenance Bay when Kendra informed him that the Storage Room that was containing the databoard was locked and he would have to take another elevator to retrieve the key. Isaac got the key and unlocked the Storage Room where he found the databoard, a Power Node and a Bench. Isaac inserted the databoard into the computer array in the Tram Control Room and called the replaced tram to the Flight Deck Station so Kendra and Hammond could board it. As the two rode the tram to the Bridge, the quarantine inexplicably lifted and Hammond told Isaac to go back to the Kellion and prep it for launch. As Isaac passed through the Flight Lounge, Hammond told him that there are no survivors in the Bridge and they are going to try to reach the Command Computer. As he boarded the Kellion and loaded a damage report, the hull was attacked by the Slashers and Leapers. The shuttle exploded and Isaac barely escaped. Kendra contacted him and told him that, due to an executive lockdown of the Command Computer, Isaac would have to retrieve the authorization codes from the RIG of the deceased Captain Benjamin Mathius located in the Medical Labs of the Medical Deck. Hammond sent the tram back to the Flight Deck Station so Isaac could get to the Medical Deck and Kendra and Hammond are forced to flee the Control Room due to a Leaper. Isaac traced the route that the two previously took to get to the tram station and encountered a Store along the way where he could purchase the other weapons along with the other supplies. Isaac boarded the tram for the Medical Deck and Chapter 1 ended.



  • The completion of this level on any difficulty awarded the "Dead On Arrival" Achievement/Trophy, worth twenty Gamerscore on the Xbox 360 and Bronze on PlayStation 3.
  • Isaac's face could be briefly seen during the intro after the USG Kellion crashed when Kendra and Hammond are arguing though his face was animated like everybody else.
  • There was only one Store in this chapter. It was located next to the tram at the end of the chapter.
  • This chapter was where the player was first introduced to the Slashers and Leapers.
  • The Level 2 Suit, the Line Gun and the Pulse Rifle could be bought in this level.
  • When you entered the abandoned tram tunnel which you got the Stasis Module, you could hear the roar of a Brute. However, the first time that you actually met a Brute was not until Chapter 4.
  • The first Necromorphs that you encountered who killed Johnston and Chen could not be killed or dismembered and the attack itself could not be interrupted. It was a fully scripted scene.

Walkthrough Edit

Community content is available under CC-BY-SA unless otherwise noted.